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Feature Spotlight

WhatsApp Automation for Gyms

MyGymDesk sends your gym's routine WhatsApp messages by itself, on every plan, from a shared MyGymDesk number: payment receipts, renewal reminders before a plan ends, expiry-day alerts, reminders before a bill falls due, class reminders, welcome messages and birthday wishes. You switch each message on or off and choose how early reminders go out.

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Reviewed

WhatsApp Messages

💰 Payment Reminder

Hi Amit, your membership of ₹1,999 is due on 15 Feb.

10:30 AM

🎂 Happy Birthday Priya!

Have a great year from all of us.

9:00 AM

⏰ Expiry Alert

Your plan expires in 3 days. Renew now →

8:15 AM

✓ Sent automatically
Every plan
From a shared MyGymDesk number
7
Message types that send themselves
7 days
Default renewal reminder
₹0
Extra cost

How WhatsApp reminders work for an Indian gym

From the first day, MyGymDesk sends member messages from a shared MyGymDesk WhatsApp number, on every plan and within its monthly message allowance: a receipt when a member pays, a reminder before a membership, class pack or PT package ends, an alert on the expiry day, a reminder before a bill falls due, a reminder before each booked class, a welcome message and a birthday wish.

Each message has its own switch, and you choose how early reminders go out: by default seven days before expiry, three days before a bill is due and two hours before a class. The built-in messages are in English.

To send from your own number, WhatsApp Marketing connects your WhatsApp Business number, with a team inbox, campaigns and templates you write in English or Hindi for Meta to approve. Once a template is approved, that reminder goes from your number, and Meta bills its message charges to you directly.

Without WhatsApp Automation...

These challenges slow down your business every single day.

Messaging every member by hand

Typing individual messages for payment reminders eats hours every week.

Members ignore SMS and email

Reminders sent by SMS or email are easy to miss. WhatsApp is where members already talk to the gym.

Forgetting follow-ups costs you renewals

Without automated reminders, expired members slip away silently.

Before & After MyGymDesk

Before
After MyGymDesk
Typing reminders into WhatsApp by hand
One-click automated messages
Members ignoring SMS and email
Reminders where members already read them
Forgetting to follow up on expiry
A renewal reminder before expiry and an alert on the day

How it works

Nothing to Connect

Automated messages go out from a shared MyGymDesk number on every plan, so there is nothing to set up first.

Set Up Auto-Triggers

Choose which messages to automate — payments, birthdays, expiry alerts, and more.

Members Receive Messages

Sit back while MyGymDesk sends the right message at the right time.

Everything you get with WhatsApp Automation

Powerful capabilities built for Indian fitness businesses.

Auto Payment Reminders

Automatically remind members about pending dues and upcoming payments.

Renewal Reminders and Expiry Alerts

A reminder before a plan ends (7 days by default; you choose) and an alert on the expiry day.

Birthday Wishes

Delight members with automated birthday messages on their special day.

Welcome Messages

New members receive a warm welcome the moment they join.

Payment Confirmations

Instant receipts and payment confirmations delivered via WhatsApp.

Custom Templates

Create your own message templates for any communication need.

One member's journey on WhatsApp

Messages like these go out on their own, at the default timings. You can switch each one off or change when it goes.

Day 0

Welcome to FitZone! Your membership starts today.

Day 0

Payment received: ₹1,999 for your monthly plan. Thank you!

Day 23

Your plan expires in 7 days. Renew now for uninterrupted access.

Day 30

Your membership expires today. Renew to keep your access.

Birthday

Happy Birthday, Amit! Wishing you a great year from all of us at FitZone.

WhatsApp Automation at a glance

Every plan
From a shared MyGymDesk number
7
Message types that send themselves
7 days
Default renewal reminder
₹0
Extra cost

Integrations that power your business

Works seamlessly with tools you already use.

Razorpay
WhatsApp Business
Zoom
UPI Payments

Frequently Asked Questions

Common questions about WhatsApp Automation.

Is WhatsApp automation included for free?

Automated transactional messages — welcome notes, payment receipts, renewal reminders and class alerts — are included on every plan, including Starter, and go out from MyGymDesk's shared WhatsApp number at no extra cost. Connect your own WhatsApp number for a two-way inbox and marketing campaigns.

Which messages can be automated?

Payment receipts, renewal reminders before a plan ends, expiry-day alerts, reminders before a bill falls due, class reminders, welcome messages and birthday wishes. Announcements and campaigns go from your own number with WhatsApp Marketing.

Do I need WhatsApp Business API?

Not for the automated messages — those send through MyGymDesk's shared WhatsApp number, so there is nothing for you to register. You only need your own WhatsApp Business Cloud API number if you want messages to come from your gym's own number with a two-way inbox and campaigns. That is connected in a few taps through Meta's official Embedded Signup.

Can I customize message templates?

Absolutely! Create custom templates with your gym name, member name, amount, and other dynamic fields. Templates are approved by WhatsApp for delivery.

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