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Available on Growth, Pro and Enterprise

One parent. One login. The whole family.

Family accounts in MyGymDesk let parents book classes, renew memberships and pay for their children — or anyone in the family — from a single account. No extra phone numbers, no shared logins. Messages and receipts go to the parent, and your front desk sees each family on one card.

Reviewed

No credit card required7-day free trial
Member app showing a child's class package while the parent views their account
Member app · a parent viewing a child's account
The problem

One phone number per member doesn’t fit a family.

Without family accounts, every child needs their own phone number. Parents borrow relatives’ numbers, share logins, and your front desk sorts out who paid for whom.

How it works

A family, set up in three steps.

  1. Add the family

    Add family members to a parent’s profile — or move existing members under them. Their history stays.

  2. The parent confirms

    The parent confirms in the app.

  3. Manage everyone

    They switch between family members and manage everyone from one place.

For parents

Every family member, one app.

Switch between family members

Each person’s membership, classes, attendance and QR card, one tap apart.

Member app family switcher with the parent and three children
Member app · family switcher
Booking sheet booking a parent and child into one class, each with their own status
Member app · booking for two people

Book everyone at once

One class, several people: tick everyone who’s coming and book them together, with a clear result for each person.

Enrol for the term

Book a child into a run of class dates in one step.

Pay for the family

Memberships and class packages in the app. The invoice names the parent as the buyer and the child on the line.

Messages go to the parent

Booking confirmations, reminders and receipts on WhatsApp, naming the right person.

For your team

Your front desk sees the whole family.

  • A family card on every member profile.
  • Search by a parent’s phone number to find the whole family.
  • Desk billing invoices the parent automatically, with the child named on the bill.
Family card on a member profile listing three children and their account holder
Member profile · family card
Not just kids

Built for adults too.

Not just kids — spouses, parents, siblings. Anyone who’d rather not give their own number.

  • Spouses
  • Parents
  • Siblings
Privacy and consent

Consent and privacy, built in.

Confirmed and recorded

Parents confirm in the app, and your team’s confirmation is recorded.

Out of marketing

Children are kept out of marketing campaigns automatically.

Consent for check-in

Fingerprint or face check-in for children only with the parent’s consent.

Private to each person

Workout logs, diet plans and progress stay private to each person.

Questions

Family accounts, answered.

Do family members need their own phone number or email?

No. A family member can be added with just a name. Messages and receipts go to the parent.

Can a parent pay for their child?

Yes. The parent pays, the invoice names the parent as the buyer, and the child is named on the line.

Can I group members I already have into families?

Yes. Move existing members under a parent — their memberships, bookings and attendance history stay with them.

How many parents can a child have?

Up to two account holders per family member.

Does it work for adults?

Yes — spouses, parents, siblings, or anyone who manages someone else’s account.

Which plans include family accounts?

Growth, Pro and Enterprise.

What happens to children’s data?

Children are kept out of marketing campaigns, and fingerprint or face check-in needs a parent’s consent. Workout logs, diet plans and progress stay private to each person.

Built for academies and families.

Gyms, martial arts and gymnastics academies, dance schools: wherever parents book for their children, family accounts keep the whole family on one login.

No credit card required · 7-day free trial

Part of MyGymDesk’s all-in-one gym management software.