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Feature Spotlight

Lead Management & Gym CRM

MyGymDesk's lead management puts every enquiry in one pipeline. Leads arrive from your MyGymDesk sign-up page, lead forms, website and your own WhatsApp number, and staff add walk-ins and calls by hand. Each lead gets follow-up dates, a trial booking and a record of whether they joined, so no enquiry is forgotten.

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Reviewed

Leads Pipeline
New (3)Contacted (5)Trial (2)Won (8)

Vikram Singh

Walk-in · Today

Follow Up

Sneha Reddy

Website · Yesterday

Follow Up

Arjun Mehta

Instagram · 2 days ago

Follow Up
4
Sources that capture leads for you
Daily
Email of follow-ups due
Trial
Booked from the lead

Without Lead Management...

These challenges slow down your business every single day.

Leads scattered across WhatsApp, notebooks

Enquiries come in from calls, walk-ins, and social media — tracked nowhere.

No follow-up system

You forget to call back that interested prospect, and they join the gym next door.

No conversion tracking

How many enquiries convert to members? You have no idea — and no way to improve.

Before & After MyGymDesk

Before
After MyGymDesk
Leads in WhatsApp, notebooks, memory
Centralized lead pipeline dashboard
Forgotten follow-ups = lost members
Auto follow-up reminders
No idea about conversion rates
Source tracking & conversion analytics

How it works

Lead Comes In

Walk-in, phone call, or web enquiry — add the lead to your dashboard instantly.

Track & Follow Up

Set follow-up reminders. Move leads through your pipeline as they progress.

Convert to Member

When they're ready, convert them to a member. Their details carry over.

Everything you get with Lead Management

Powerful capabilities built for Indian fitness businesses.

Lead Capture

Add leads from walk-ins, calls, website forms, and social media in one place.

Status Tracking Pipeline

Visual pipeline showing leads from enquiry → follow-up → trial → converted.

Follow-up Reminders

Never forget a callback. Get reminded when it's time to follow up.

Source Tracking

Know which channels bring the most leads — Google, Instagram, walk-ins, referrals.

One-Click Convert

Lead ready to join? Convert them to a member without re-entering their details.

Activity Log

See every interaction — calls made, messages sent, notes added — in one timeline.

Never lose a lead again

New Lead

3

Contacted

5

Trial

2

Converted

8

Lead Management at a glance

4
Sources that capture leads for you
Daily
Email of follow-ups due
Trial
Booked from the lead

Integrations that power your business

Works seamlessly with tools you already use.

Razorpay
WhatsApp Business
Zoom
UPI Payments

Frequently Asked Questions

Common questions about Lead Management.

Where do leads come from?

Add leads from any source — walk-ins, phone calls, Instagram DMs, Google ads, referrals, or your website. All captured in one centralized dashboard.

Can I capture leads from my website?

Yes! If you have a MyGymDesk website or landing page, enquiry form submissions are automatically added as leads in your CRM. No manual entry needed.

How do follow-up reminders work?

When you add or update a lead, set a follow-up date. MyGymDesk sends you a reminder (in-app and optionally via WhatsApp) so you never forget to call back.

Can I convert a lead to a member?

Yes. Converting a lead makes them a member, and their name, phone, email and notes carry over, so nothing is typed twice.

Ready to get started?

Join the fitness businesses who've made the switch.

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